Narinder Mohan Hospital & Heart Centre

Patients or their attendants are requested to fill in the Admission Form in the Front Office / Reception.

You are requested to obtain the 'Room Rate Slip' from the reception.
Please indicate your preference.
The Admission Department will allot you a room of your choice, subject to availability.
Please indicate your preference.

Please bring minimum items while getting admitted, viz. two sets of dresses, soap, toothpaste, tooth brush and towels

Patient admitted in pvt /semi pvt wards are provided complimentary gift pack containing following items

We advise you not to wear any gold or diamond ornaments while coming to the hospital while getting admitted.
The hospital will not be responsible for loss or theft of your valuables.

Your diet is designed by our dietician keeping in mind the requirements specified by the doctor.
It is, therefore, requested that only the prescribed diet as made available in the hospital is taken by you which will be healthy, nutritious, less oily and less spicy.
Kindly do not bring home made food or food from nearby hotels.
We do not serve non-vegetarian food nor do we advise it for the patients.

Your room and toilet will be cleaned twice daily, i.e. once in the morning and then in the evening.
Patients are requested not to bring any linen. This will be supplied by the hospital.
Patients' attendants may bring their linen

Your Consultant Doctor at Narinder Mohan Hospital will be responsible for your treatment.
He will write the details of diagnostic tests to be undergone by you.
Please notify to the doctor about medicines that you take regularly and take his permission to continue taking the same while you are under his treatment.

All medicines required for your use while in the hospital may be bought from the hospital's pharmacy, which functions round the clock.
The medicines so purchased may be kept in the medicine tray kept in the patient's room and the nurse notified. She will give the medicines as per the prescription to the patient from time to time.
When emergency drugs are needed for the patient, the nurses will use the drugs available in nursing stock and these should be replaced by the patient's attendant.

Based on treatment, bills should be paid to the hospital from time to time.
The patient will be given periodical payment advice slip for remittance of cash at the cash counter.
Please pay in cash only in cash counters or billing office and obtain receipts thereof.
Outstation patients may pay by demand draft or credit card. However, the necessary service charge if any on credit card will be borne by the patients.
You can always demand a progressive bill from the billing department.
If you are an Insurance patient, please obtain necessary assistance from our PRO Department. Kindly notify if you are an Insurance patient at the time of admission, so that the PRO Department can initiate action to obtain authorization from the insurance companies or third party administrators as the case may be prior to commencement of treatment.

Your doctor will decide as to when you have to be discharged.
The doctor will write the discharge date in the case sheet and communicate the same to you and the nursing station.
The billing department will prepare the final bill for settlement.
On settlement of the dues to the hospital, you may plan to get discharged.
In case you are an Insurance patient, our Insurance Department will give the clearance. If any dues are there to the hospital, viz. diet expenses, telephone charges, etc., the same will be notified to you and you may pay such amount to the cashier.

We are interested in knowing your experience as a patient at the hospital.
Please complete the discharge feedback form that would be given to you at the time of discharge.
Your feedback will help us to serve the patients better.

Patients and their attendants are prohibited from smoking in the hospital premises.
Silence is essential in a hospital; even a minor noise can disturb people who are not feeling well.
Visitors and patients are requested to speak softly and avoid unnecessary noise.
Patients' relatives are advised not to crowd the area outside the patient rooms

Admission